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Your Host:
Terry Brock, MBA, CSP
Go To Terry's Website
For More Business-Building,
Life-Enhancing Ideas
tery@terrybrock.com
http://www.terrybrock.com
Multimedia Educational
Resources for Your Learning
In this secton, I've
developed some video and audio learning power tools for very practical
stuff. Take some time to watch these videos and listen to the audios.
Many have gained a lot as they listen and learn from this educational
material designed particularly for High Achieving People like yourself.
Listen Faster, Learn Faster!
I love learning. I love learning with audio by listening to MP3
files. With computers you can do this easily. Now, with this special
feature, that you probably already have on your Windows-based computer,
you can listen to audio at regular speed, 1.5 times or 2.0 times
the speed. You can vary the speed based on what is right for you
with the application you're running. Watch this video and be dazzled
at the power of your computer for increasing your learning!
Listen Faster and Learn Faster
Time: 5 Min 13 Sec.
Search Engine Power: Going Way Beyond Google!
We all know the benefits of using Google for searching.
However, there are a lot more options available for you than just
this favorite of mine. You can learn about several others, very
rapidly, and see their unique characteristics in this customied
video.
Search
Engines Beyond Google
Time: 6 Min 4 Sec.
Watch Video of ACT! and
learn how to do an e-mail Mail Merge with this program.
Time: 6 Min 4
Sec.
ACT!
and Mail Merge
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Use
the Right Rules and Tools To Make Your Marketing Invincible Today
Topic This Month - Powerful Personal Marketing Tips
I'm
always looking out for you to help you build your business and market
more effectively. You'll find that this month you gain a lot of
information with powerful ideas on how to take your marketing to
the next level.
Our
interview this month is with noted customer service expert, professional
speaker, author, professional magician and all-around great guy,
Shep Hyken, CSP. Shep is a person who tells us how to take customer
service and use it as a competitive advantage in this interview.
Be
sure to watch the brand new videos I've produced for you. The first
is on search engines that go beyond Google to give you a competitive
advantage. The second demonstrates how you can listen twice as fast
to your MP3 spoken word audios on your Windows-based machine. This
enables you to listen and learn faster!

Shep Hyken, CSP - Customer Service
Expert |
This
Month's
Power Interview
This
month I was able to interview Shep Hyken, CSP, from St. Louis,
Missouri. Shep shared some powerful insights into how you
can use customer service to a competitive advantage.
Pay
particular attention to what Shep has to say about the old
adage of "The Customer Is Always Right." He has
a different perspective that can help add customer goodwill
--- and help boost your sales and profitability!
Go
to The Interview Page for the Audio and More
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White
Paper (PDF) For This Month
This
month you get some powerful pointers on personal marketing and how
to make it work for you more. I've given you several ideas that
you can use both in business and in your personal life.
Click
on the "Download PDF File" to read this in the Adobe Acrobat
format.
To
Benefit Most From This Month's Program...
Step
One: Download (and print,
if possible) the White Paper in PDF format for this month. (get
this before listening to the audio). Once you've downloaded the
White Paper, print it and then press the "back" button
on your browser to come back to this page and play the audio as
you follow along in the White Paper.

Step
Two: Click
on the "play" button on the audio control panel below.
You can use it just like a CD Player or VCR (OK, DVD for more a
more up to date version!). You can scroll around on this page, even
use another application, just keep this page active while the audio
is playing.
Total
Time for This Audio: 28 Min. 41 Sec.
Optional: You can also download
the entire audio file for later listening. Be aware this could take
a while, depending on the speed of your connection, current Internet
traffic, size of the file, if the Moon is in the 7th house and Jupiter
aligns with Mars, etc. etc. On a Windows machine with Internet Explorer,
right-click and choose "Save Target As..." then save it
on your desktop as an MP3 file and listen later. On a Macintosh,
use Ctrl-Click to save the target on your desktop.
Total
Time for This Audio: 28 Min. 41 Sec.

Step
Three:
Enjoy the audio interview with Shep Hyken and the two videos. This
monthly study and thinking can help you as you build your business.
My focus is to help you in practical, real-world marketing information
getting powerful information you can't get anywhere else.
The videos
this month can really help you. You might gather that I'm passionate
about this and I am. Learning is one of the most important skills
in today's world. If you can learn faster and retain more, you'll
gain a competitivce advantage. Being able to get spoken word audio
from CDs and listen to them faster and retain more gives you a strong
competitive advantage. Then knowing sources for reference gives
you another strong advantage.
If you invest
an hour of your time in this month's message and review the material
a couple of times, you're bound to get some powerful, business-building
ideas.
Thanx (!) for joining
me this month for my Online Coaching Program.
Note that this month
I've built a separate page so you can reference a few of the other
issues we've experienced. I've heard some very nice comments from
you about this so I wanted to make it available for your review.
I look forward to hearing
from you. I wish you much continued success.
Terry
Terry
L. Brock, MBA, CSP
President and CEO
Achievement Systems, Inc.
www.terrybrock.com,
terry@terrybrock.com
407-363-0505
7550 Hinson St. #15-C
Orlando, Florida 32819 USA
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Not
a member of the Online Coaching Program (TM) yet? Take
advantage of the opportunities today to improve your life,
get fresh, new, innovative ideas on how to move your life
and your career to the next level. Find out more now!

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